Business Continuity Plan
The magnitude and timing of events that can significantly
disrupt our services are unpredictable and require an immediate
response. Therefore, we have developed a Business Continuity Plan
(BCP) to provide a framework to facilitate the recovery of critical
operations. This plan is reviewed and updated annually to ensure
the information is current and supports our recovery process.
The primary objectives of the SGI BCP are safeguarding
employee's lives, protecting shareholder assets and records, and
minimizing the recovery time following a major disruption. If a
business disruption prevents us from using our Rockville home
office, operations will resume at our disaster recovery site.
As soon as possible following a disruption, we will identify the
communication methods that remain available to us for contacting
our associates, shareholders, financial professionals, banks,
vendors, regulators and other related parties to advise them of the
situation and provide further directions. These methods may
include placing messages on our web site, sending e-mail, telephone
calls, voice mail, press releases and U.S. mail. A Communications
Team under senior executive leadership will help ensure we provide
prompt, accurate information to you.
If you have additional questions about our business continuity
planning, you can contact us at 800.820.0888.
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